Privacy Policy

The data controller responsible for your personal data is: Company: SunCloud Media S.L. Brand: Canary Click Studio Address: [Registered address, Gran Canaria, Canary Islands, Spain] CIF: [CIF/NIF] Email: hello@canaryclickstudio.es Website: canaryclickstudio.es

We may collect the following personal data: Contact and identity information: · Name · Email address · WhatsApp / phone number Business information: · Business name · Business location · Website or Instagram URL Project and service information: · Quiz answers and website preferences · Project briefs and requirements · Communication history Payment information: · Payment data is processed securely by Stripe. We do not store card details on our systems. Technical data (if applicable): · IP address · Browser type and version · Pages visited and time on site · Cookie identifiers

We process your personal data for the following purposes: · Respond to your enquiries and contact form submissions Legal basis: Consent / Pre-contractual steps · Send website recommendations and package proposals Legal basis: Consent / Legitimate interest · Prepare quotes and project proposals Legal basis: Pre-contractual steps · Deliver the digital services you have purchased Legal basis: Contract performance · Process payments (via Stripe, if applicable) Legal basis: Contract performance · Improve our website and marketing communications Legal basis: Legitimate interest · Comply with applicable legal obligations Legal basis: Legal obligation

We retain your personal data for as long as necessary to fulfil the purposes described in this policy: · Enquiries and quotes: up to 2 years from last contact, unless you request earlier deletion · Active client projects: for the duration of the project and up to 5 years after completion, as required for legal and accounting purposes · Marketing communications: until you withdraw consent · Payment records: as required by Spanish tax and accounting law (generally 5–10 years) You may request deletion of your data at any time (subject to legal retention obligations).

We may share your data with the following categories of third-party service providers who process data on our behalf: · Hosting / platform provider (Base44 or equivalent): for website and data storage · Stripe: for secure payment processing · Email service provider: for sending communications · Analytics provider (if enabled): for website usage analysis · Calendly (if used): for scheduling calls or meetings · WhatsApp / Meta: if you contact us via WhatsApp, Meta's privacy policy also applies We only share the minimum data necessary. These providers are contractually required to process data in accordance with applicable law.

Some of our service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or equivalent mechanisms under applicable data protection law.

Under GDPR and applicable Spanish data protection law, you have the following rights: · Access: request a copy of your personal data · Rectification: request correction of inaccurate or incomplete data · Erasure: request deletion of your personal data ('right to be forgotten') · Restriction: request that we limit how we process your data · Objection: object to processing based on legitimate interest or for direct marketing · Portability: receive your data in a structured, machine-readable format · Withdraw consent: at any time, where processing is based on consent To exercise any of these rights, please contact us at hello@canaryclickstudio.es. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.

This website may use cookies and similar technologies. For full details, please see our Cookie Policy at canaryclickstudio.es/cookies.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.